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Questions & Answers

Why Our Prices Are So Low?

High Quality Low Prices are the cornerstone of the Loversire vision, business idea and concept. The basic thinking behind all Loversire sex dolls is that low prices make well-designed, functional sex dolls available to everyone. After all, our vision is to create a better sex life for the many people.
 
Instead of buying sex dolls from wholesalers and middle men, we make the sex dolls directly from our factory.But in the end it's worth it because it allows us to offer you the highest quality sex dolls at the lowest possible prices.

We are constantly trying to do everything a little better, a little simpler, more efficiently and always cost-effectively. All Loversire workers  play an important part in creating our low prices which we are then able to offer

Material

1.What materials are your dolls made of?
We offer medial silicone dolls and TPE dolls,  read the dolls descriptions to understand more about evey specific model or please contact us.
TPE and silicone dolls do not contain any harmful, toxic or itchy material or chemicals. TPE and Silicone dolls are sterilized and made with similar components as sex toys.

2.What are the differences between TPE and Silicone Sex Dolls?
Both materials are great and have a feel like real skin. TPE has become more popular because it is easier to sculpt and sex doll sculptors have created really sexy and realistic models. Silicone is great, a little bit cleaner and can be heated for a longer period of time, so we offer heat systems for our silicone dolls.

All our dolls have a flexible and fully articulated skeleton that will allow you to use them in any position you ever imagined. All our dolls have been sculptured by experience sculptors and created to provide realistic sexual pleasure. Both TPE and silicone are waterproof.

You can customize your doll, select different body sizes, heads, breasts and body parts. Please have a look at the customization options in every product, and if you have any question contact our team by email, chat or phone and we will make sure that we help you customize your sex doll according to your desires.

3.Are your doll solid or are they inflatable?
As you may be aware, semi-solid and inflatable doll does not feel, look or move their body part as real as solid doll. Our doll are solid doll made of high-quality silicone or TPE. Unlike other vendor they will send you a semi-solid or inflatable doll. So let us repeat, you are getting 100% solid silicone or TPE doll depending on which doll you choose. We only sell solid dolls.

4.What is the difference between the removable vagina and the built-in/removable vagina?
The built-in vagina is exactly how it sounds. The vagina is built-in to the doll just like a real woman. The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll. The tube is held in place by the doll’s labia.  
Which is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, however the removable vagina is easier to clean and replace.  If you value complete realism you’ll want to get the built-in vagina, if you want something that is easy to pop-out and clean after use you should consider the removable vagina.

5.How long will a sex doll last?
A sex doll can last from 2 years to 10 years depending on usage and care.  A sex doll that gets frequently used and moved will be more likely to suffer wear and tear.  There are many things doll owners can do to preserve and maintain their sex doll.  If damage does occur it is also quite easy to perform repairs on your sex doll.  
We offer free repair kits for any reported doll damage, and each doll comes with a complementary cleaning kit to keep your doll in mint condition.  We also have many helpful blog articles and tips so that you can keep your doll looking brand new.

Payment

1.How can I pay?
We accept 2 payments:
(1)Visa/Master Credit card
(2)Paypal

*PLEASE NOTE: for credit card & debit card payments, you will be redirected to a Paypal page to proceed. On the Paypal page, you DO NOT need a Paypal account to use your credit card or debit card.

Order

1.All price are in US dollars?
All prices on our website are in US Dollars (USD). If your own currency is different (Canada Dollar (CAD), Australia Dollar (AUD), Euro (EUR) or any currency) our payment processor (PayPal) will handle the change for you. You will be charged in your own currency.


2.How do I order a doll?
(1)Visit the product page of the doll you want to buy;
(for dolls) Select your custom options;
(2)Click “Add to Cart” button and the “shopping cart” show up;
Click “Checkout” to view the order details;
(3)On the checkout page, please fill your billing / shipping details and click on “Proceed to paypal” (if you pay by credit card*, debit card* or paypal) or “Place order” (if you pay by bank wire)

*PLEASE NOTE: for credit card & debit card payments, you will be redirected to a Paypal page to proceed. On the Paypal page, you DO NOT need a Paypal account to use your credit card or debit card.

3.Will I get the doll exactly as in the picture? Will I get the clothes?
Yes! You will get the exact doll as you see in the pictures,Clothes are sent at random(Not the picture shows). Please note that clothes are for display only. You will get a doll as the photos show and Clothes at random.

4.What will happen after I place an order?
As we receive your order, an email confirmation will be sent to you. We will confirm receipt, doll order details, price and payment in the email with you. We will start to manufacture your item right away once confirmed.
When your doll is shipped, we will send you the tracking number.

Please feel free to call us or send us an email if you have any question regarding your order at any time during the production process. We will be very glad to help you in any way we can.

5.How should I do if I want to cancel order?
We offer flexible return policy since our products are customized. If your item has not yet been processed then it can be canceled. However, once your order has been in production or it has been more than 48 hours, whether it can be canceled will depend on the production progress. We have established strict quality control system, and we will test and inspect every doll before we ship them to you with firm privacy-preserving packaging and guaranteed logistics. Should there be any damage and quality problem with your doll, we will assist you to replace or solve your product issues.

Shipping

1.How long will it take for me to get the doll once I order?
It normally take about 1-3 weeks for you to get the doll If you are in America. Other countries shipment will vary from 2-4 weeks depending on your location. It depends on the complexity of the doll design or popularity of that doll model. Furthermore, delay are likely expected due to factories being closed backlog of orders from the holidays between the month of Nov-Feb.

More information about shipping on this page.

2.Do you ship to any country?
We ship our products worldwide but we are not allowed to ship to Islamic countries, Muslim countries, Indonesia, and Africa. Please contact us to learn more about shipping to your country if you live in other countries.


3.How about the packaging?
We consider the privacy of our customers with the highest regard and offer our commitment to protect your personal information. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy.
There is no specific indication or labeling on the box that reveals the contents inside.
Your doll will be labeled “mannequin” (for customs clearance).


4.What about the tax?
In some countries such as Canada, Australia, New Zealand, Europe and South America import taxes might be required at delivery. We have nothing to do with this, it is required by some countries and it usually ranges from $120 to $200 and up, depending on the doll. Buyer is responsible for import taxes and fees.
For some countries, especially in Europe, we offer a service to pre-pay VAT and import taxes, so you don’t need to deal with customs, ask after placing your order if interested. Otherwise, we can help and advise on customs. Countries like Canada, Germany, UK, Japan or Australia usually require the submission of a proof of payment or invoice. You can provide the confirmation email, or Paypal invoice or reach out to us and we will help you with that.
We can ship to a FedEx store or UPS/DHL for you to pick it up, instead of shipping to your place. Just let us know after placing your order and we will change the shipping address.

Customization

1.What should I do if I want to customize my own sex doll?
We allow customization options. Please let us know if you are looking for some option that you can’t find in our site.

Select a doll that you like, and scroll down, in most of the dolls you’ll see customization options. For some dolls we are listing the base price of 140cm, and we allow customer to upgrade to bigger bodies, which are more expensive too. If you find it difficult or confusing please let us know and we will help you customizing.

We can also build your own doll. Send us an email [email protected] with a picture and instructions, and we will evaluate your model and provide a proposal.

Care and maintenance

1.How should I store my doll when I'm not using it?
Storing your doll can pose something of a challenge. There are some dolls on the market that are equipped with a means of hanging the doll up when not in use, but our dolls do not incorporate this feature. This means that when you are not using your sex doll, you basically have an object the size and weight of a human being just sort of hanging around. This can lead to some awkward scenarios, especially if you leave your doll posed in such a way that she could mistake for a body.

We recommend storing your doll right in your own bed when you are not using her. You could also put her in a closet, but she cannot stand on her own, and it’s best for her to be stretched out rather than folded up. If you stretch her out on the bed, she will wait patiently there for you until the next time you want her. There she will be out of the way, yet serve as a pleasant reminder that she is yours. Most of our sex doll owners operate this way.

A brief summary of the doll maintenance and cleanness:

(1)Keep the doll dry.

(2)Avoid excessive heat and humidity.

To prevent clothes from fading on the skin, don’t press clothes when making love to the doll. Please be sure to undress up the doll when not in use.

To avoid wearing out the underarm or on other parts of the skin, please keep arms and legs straight and parallel with the body when not in use.

2.Do the dolls contain any toxic material?
Not at all. Whether it is a TPE or silicone doll, none of them contain dangerous or itchy components. They are actually made with the same materials as sex toys.

If you had any allergic to silicone in the past, we won’t recommend you using a sex doll.

3.How should I maintain my doll?
(1)Keep the doll dry.

(2)Avoid excessive heat and humidity.

To prevent clothes from fading on the skin, don’t press clothes when making love to the doll. Please be sure to undress up the doll when not in use.

To avoid wearing out the underarm or on other parts of the skin, please keep arms and legs straight and parallel with the body when not in use.

4.How do I clean my doll after use?
Simply clean the area used with warm water and soap.

5.Can I dress up my doll?
Of course! You can dress up your doll any way you like. Feel free to use any regular woman clothes. We provide Bust/Waist/Hip measurements for that.

6.What kind of lubricant should I use with my TPE/Silicone doll?
You can use Vaseline or any water base lubricant with your doll.

7.What can't I do to my doll?
You cannot spray perfume on your doll. Some perfume may contain alcohol which can damage the skin, so we suggest you spray it on a hidden part (such as the armpit) or avoid perfume which contain alcohol.